The importance of ambassador research
Posted in Advertising, Marketing, Mel Varley, Latest reporters' blogs March 17th, 2008 by Melinda Varley
Specsavers use France’s most famous pop singer Edith Piaf in their most recent campaign, changing the words of ‘Je ne regrette rien’ in what seems like a cruel joke, which makes me wonder if they researched this ‘face’ at all.
‘Je ne regrette rien’ translates to No Regrets in English. Piaf chose to sing it at Paris’ Olympia concert hall in one of her final public appearances.
She sang it so she could let go of her traumatic past in the years leading up to her painful death – yet Specsavers change the subtitles to read “I only regret one thing. I could have got two pairs of really nice glasses for £75.”
The worse thing about this line is that Piaf was actually blind from the age of three to seven by keratitis. Not even wearing glasses could rectify that.
Either someone hasn’t done their research or Specsavers are making a cruel joke.
Perhaps the marketing team was trying to play on the recent publicity surrounding the film, La Vie En Rose, about Piaf’s life. But do they really think not buying glasses on sale is worth regretting, or will they come to regret using Piaf’s song and face more?
(5)
I have seen it and I think it is a disgrace…MAD you are right, they obviously haven’t done any research or the agency is trying to cash in (La Vie En Rose recent film). But even if they try to cash in, who are they trying to persuade? An ‘educated’ audience will instantly freeze to the cold joke and an ‘uneducated’ audience will not even notice the ad, as it happens not to be a ‘celebrity’ (one that they might know of).
ps. by educated, i mean an audience familiar with Piaf’s life and era.
ps2. can i write to ASA and say that the ad is misleading because the translation from French is wrong and that the real translation doesn’t say anything about buying from specsavers. Also there is nothing humorous about the ad to make me guess that it is trying to be ‘playful’.
Posted March 18th, 2008 at 11:47 am
ps. Talking of research ![]()
MAD can you please change your comment about the tittle of the song ‘Je ne regrette rien’. The song is actually called ‘Non Je ne regrette rien’ in the album Eternelle.
Thanks
Posted March 18th, 2008 at 11:54 am
Arif Durrani’s comment is....
I like the song so it did make me stop and take note of an ad that would have otherwise passed me by.
That said, agree the addition of incorrect subtitles is more than a little naff.
Could arguably open SpecSavers up to complaints of being misleading, unrepresentative or some such gripe. Have known the ASA to handle worse.
Posted March 20th, 2008 at 4:40 pm
grimble’s comment is....
Why is this such a surprise? Since when did the ad industry have any ethics or scruples? And since when did they employ any creatives who are out of short trousers, and have any instinctive knowledge of the world pre-1980??
Posted March 25th, 2008 at 3:56 pm
JunkkMale’s comment is....
I am just continually astounded that Specsavers has the dosh to crank out such a diverse collection of relatively expensive dross. And the commercials all suck, too.
Posted March 25th, 2008 at 5:14 pm
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