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Q. Is it me, or do retail staff not give a toss about how a customer feels if they’re disappointed or let down?
Posted in General, Marketing October 20th, 2008 by admin
Let’s take for instance my recent experience at the Wetherspoon’s pub - Holborn.
John Lewis subterranean homesick blues
Posted in Advertising, Marketing, Branwell Johnson, Latest reporters' blogs October 17th, 2008 by Branwell Johnson
John Lewis has blamed “unseasonably good weather” for low sales. Isn’t this a little like blaming “leaves on the line” for late trains?
Fur flies following Paltrow’s latest ad campaign
Posted in Advertising, Media, Marketing, Arif Durrani, Latest reporters' blogs August 19th, 2008 by Arif Durrani
The slow month of August is traditionally the silly season for the UK’s media, but it appears this year actress Gwyneth Paltrow decided to take the term rather literally.
Magazines under attack
Posted in Media, Arif Durrani, Latest reporters' blogs August 7th, 2008 by Arif Durrani
Who’d want to be a magazine publisher right now? With just a week to go before the industry’s biannual circulation report, which is expected to be bloody and already has commentators sharpening their talons, and the nation’s weeklies and monthlies are already fighting on other fronts.
Which direction for Woolies now?
Posted in Advertising, Marketing, Branwell Johnson, Latest reporters' blogs June 18th, 2008 by Branwell Johnson
It’s a long time since there has been much “wonder” at Woolies and while the blame cannot really be settled on the shoulders of chief executive Trevor Bish Jones he has decided to step down.
Argos all at sea over sofas
Posted in Advertising, Branwell Johnson, Latest reporters' blogs May 28th, 2008 by Branwell Johnson
The words “toxic” and “sofas” are two words you don’t want in conjunction if you are a furniture retailer like Argos or Land of Leather – especially if those words are on the front of The Sun.
Will Mel B spice up Ultimo?
Posted in Advertising, Marketing, Latest reporters' blogs, Lucy Tesseras April 22nd, 2008 by Lucy Tesseras
H&M – king of the high street
Posted in Latest reporters' blogs, Lucy Tesseras April 11th, 2008 by Lucy Tesseras
H&M, one of the world’s most successful high street fashion chains, was yesterday crowned Europe’s Top Performing Retail Brand by brand consultancy Interbrand.
Is Kate Moss losing her sparkle?
Posted in Media, Latest reporters' blogs, Lucy Tesseras March 20th, 2008 by Lucy Tesseras
This week Kate Moss launched her fifth collection for high street retailer Topshop, but unlike previous opening days the hoards of eager shoppers were noticeably absent.
These are not just trading results – they’re worse than expected M&S trading results
Posted in General, Advertising, Marketing, Nikki Preston, Latest reporters' blogs January 9th, 2008 by Nikki Preston
Stuart Rose may have just been knighted by the Queen, but that doesn’t stop the honoured executive, who was hailed for turning around the struggling retailer three years ago, from being one of the many retailers facing tough times on the UK high street.
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